The more you tell us, the better we can help.
Tell us what happened, what you expected, and your phone model and app version if you know them.
Tell us their name as it shows in Shadow, the request it was about and what happened.
Send this from the email on your account. We'll confirm with you by email before we delete anything.
If you're in danger right now, call your local emergency number first.
You can also delete your account yourself in the app, from your profile in Settings.